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Management Matters

Managing peoplematters, whether you’re managing up, down, or across.

This comprehensive, three-session workshop focuses on simple principles to communicate with and effectively manage others.

Learning Objectives

By participating fully, you will:

  • identify and learn to work with your communication style
  • acquire tools to identify and work with other’s communication style
  • understand the importance of clear expectations and action feedback
  • apply your skills by practicing crucial management conversations

Program Description

Managing people can be the most stressful part of any job and, if done well, can also be one of the most rewarding. Whether you’re managing “up” (working effectively with your advisor or future boss), “across” (collaborating with current and future coworkers or teams) or “down” (supervising staff or junior colleagues), you need to build your communication skills to succeed.

Each session focuses on one aspect of people management:

Working with Different Styles: We’re all different - understanding these differences helps us successfully manage others. For the first session, you will use an assessment to identify your primary communication style and then expand your understanding of how to work effectively with other people’s styles.

Making Expectations Clear: Clear expectations are the basis for all effective management and, remarkably, are as crucial to managing “up” as to “down.” We will build on the first session to determine how to establish clear expectations with people of different styles and in different roles.

Giving and Getting Action Feedback: The art of providing and soliciting effective feedback is also crucial to all work relationships. This is as much true of “feedback for continuation” (when the behavior is one you want to encourage) as it is of “feedback for change.” In this final session you will learn strategies for effectively dealing with management conversations that may be particularly challenging.


Open to enrolled graduate students at any stage in any discipline or degree program. Students with extensive professional or management experience may instead want to consider VPGE's Negotiation Matters or Leadership Labs.

Space is limited. Due to the workshop's interactive format, full participation in all three sessions is required.

If you are accepted to this workshop you must confirm your place by submitting a Student Participation Fee Agreement, which authorizes VPGE to charge $50 to your Stanford bill – only if you do not fully participate in the event. You will receive a link to the Agreement and instructions if you are offered a place.

Time Commitment: 
Learning Experience: 

Registration Process

Check back in Winter 2020 for future Management Matters dates!


Helen Doyle
Associate Vice Provost for Graduate Education
Blanca Virrey
Associate Director of Educational Programs and Operations