In this highly interactive workshop, we will examine how conversations become difficult when the stakes are high, emotions escalate and we fear damage to relationships or other negative consequences. Our approach will include attention to the ways conversations can become even more challenging when there are differences of race, gender, power or authority. Participants are encouraged to bring specific examples of real situations they are facing (or have faced in the past) for analysis in discussions and practice in break out room exercises.
We will explore how to decide whether or not to engage in a difficult conversation, how to look for a beneficial purpose to frame a conversation more helpfully, as well as how to stop falling into the trap of avoiding difficult conversations that really matter. Finally, we will discuss and practice mental preparation for and ways to engage in difficult conversations that make them more likely to be productive as well as how to try to rescue conversations that are going off track.
This two-part workshop will take place via Zoom on Monday, February 8 & Thursday, February 11, from 4:00 - 6:00 PM.
Facilitated by Jessica Notini, consultant and negotiation coach. MORE ABOUT JESSICA
Space is limited. Participation in both sessions is required. The workshop is highly interactive and experiential and participants are expected to be on time and prepared for each session.
- Leadership & Management
- Personal Development